The estimated start date for the shipping process and entry into the postal flow of our next kits are:

RP#006 - Xenia França: January/2024

NRC+ #003 - Tuyo: January/2025

NRC+ #002 - Planet Hemp: February 2024

NRC#91 - Samuel Rosa: February/2025

NRC#92 - Elza Soares: March/2025

NRC#93 - Marcelo D2: April/2025

*Last updated on 12/10/2024. Dates are subject to change.

You'll receive the title released in the month you join the club first. You can track your orders by logging in to the subscriber area.

Your kit will be shipped by Correios, and you can choose between PAC or SEDEX. For cities where PAC isn't available, such as São Paulo, we only offer SEDEX. After sending the invoices via email, we send the kits to Correios, and a tracking code is generated for each shipment. We'll email you your code, and then you can track the kit's journey until it reaches your turntable! From the moment the code is issued, Correios has up to four business days to ship the kit.

In the subscriber area, in your order history, you can track the status of each product:

In mastering - the record is undergoing audio mastering.

In production - record is being pressed in the factory and magazine is being printed.

In handling - the kit (disc, magazine and graphic material) are being prepared for shipping.

In processing - issuing of Nf-e and labels for shipping.

In transit - after the labels have been issued, when the order is being sent out.

Delivery completed - when all kits have been marked as delivered by the post office. If your order status is "delivery completed" and you haven't received it, please contact support.

Yes, the charge occurs automatically every month, the subscription amount + shipping is deducted from the card you registered when you started subscribing to the club.

If the charge was unsuccessful on the initial date, the system will attempt to make reattempts on different dates, and there may be more than one charge per month, depending on the outstanding payments.

In the MONTHLY option, you pay and receive a new kit monthly, according to the delivery deadline, with automatic monthly renewal every month.

In the Financial tab of your subscriber area, you can edit your credit card details or change the payment method for your recurring bill.

Yes. With the MONTHLY subscription, the grace period is three months (for payment of three kits). If you cancel within this period, there is a 70% penalty on the remaining balance to complete the grace period. Canceling after this period is free of charge.

Not at the moment. This would make our kit production planning and delivery logistics unfeasible.

You can switch your bimonthly subscription to a monthly one. However, it's not possible to switch from monthly to bimonthly, as this option is being discontinued by the club. To switch plans, simply contact us and request the migration.

You must request a change of address for your registration directly with the support team, via email recordclub@noize.com.br

If you notice you haven't received an NRC kit, first check that the payment for the issue was processed correctly. Issues can occur, whether due to credit card instability, security issues, or even a lack of funds on the recurrence date. After confirming payment, contact our team. Please note: you have 20 business days after the last delivery attempt to request a replacement kit. Keep track of your tracking number, and we'll ship your kit within the deadline. If the deadline passes, we'll refund the undelivered issue.

If you notice something wrong with your disc or NOIZE magazine, you have up to 30 business days after the delivery date to contact us. Send a message using the form at the bottom of this page and describe your problem. If possible, send photos or videos demonstrating the defect so we can monitor your case and, if necessary, replace it.

If you need to leave NOIZE Record Club, simply contact our customer service team using the form linked in the last section of this page or by email at recordclub@noize.com.br

You can send an email to recordclub@noize.com.br or submit a request using the form linked in the last section of this page. Formal requests such as product exchanges, subscription cancellations, or undelivered orders must be submitted via email.